Effective Date: January 1, 2025

Welcome to COINCUBE! This Privacy Policy is provided by COINCUBE TECHNOLOGY LLC, the developer of the COINCUBE Bitcoin wallet software. COINCUBE is a self-hosted, non-custodial Bitcoin wallet that you download and run on your own device. This means we do not custody your Bitcoin or have access to your private keys. Any reference to "we," "us," or "our" refers to COINCUBE TECHNOLOGY LLC unless otherwise specified. References to "you" or "your" mean any user who downloads and uses the COINCUBE wallet software.

This Privacy Policy ("Policy") explains what limited information we collect when you use the COINCUBE wallet software and our website, and how we handle that information. This Policy also addresses optional third-party services that may be available through the wallet.

1. About COINCUBE Wallet Software

COINCUBE is a self-hosted Bitcoin wallet. This means:

• You download and install the wallet software on your own device
• Your Bitcoin private keys are stored locally on your device, not on our servers
• We do not custody, control, or have access to your Bitcoin
• We do not have the ability to freeze, reverse, or block your transactions
• You are solely responsible for the security of your wallet and private keys

2. Information Collected by COINCUBE TECHNOLOGY LLC

Because COINCUBE is a self-hosted wallet, we collect minimal information:

Information We DO Collect:

• Website Analytics: When you visit our website (coincube.io), we may collect standard web analytics data such as your IP address, browser type, pages visited, and time spent on our site. This is collected via cookies and similar technologies.
• Support Communications: If you contact our support team via email or Telegram, we collect the information you provide (email address, message content) to assist you.
• Crash Reports (Optional): If you opt in, the wallet may send anonymous crash reports to help us improve the software. These reports do not contain personal information or transaction details.

Information We DO NOT Collect:

• Your Bitcoin private keys or seed phrases
• Your Bitcoin addresses or transaction history (stored locally on your device only)
• Your personal identity information (name, address, ID documents, etc.)
• Your bank account or financial information
• Biometric data

3. Optional Buy/Sell Services

COINCUBE wallet offers optional Buy/Sell features that allow you to purchase or sell Bitcoin. These services are provided by third parties, NOT by COINCUBE TECHNOLOGY LLC. When you use these services, you are subject to their privacy policies, not ours.

A. Onramper Integration (Global)

COINCUBE wallet integrates with Onramper, a third-party on-ramp service that allows you to buy Bitcoin using various payment methods. When you use Onramper:

• Onramper collects and processes your personal information, including KYC/AML data (identity documents, proof of address, etc.)
• All KYC/AML information is stored by Onramper and their payment partners, NOT by COINCUBE
• Onramper's privacy practices are governed by their own privacy policy, which you should review before using their service
• COINCUBE TECHNOLOGY LLC does not have access to your Onramper account information

For more information, please review Onramper's Privacy Policy.

B. COINCUBE SOFTWARE COMPANY LTD (Nigeria Only)

For users in Nigeria, COINCUBE wallet offers a Buy/Sell service operated by COINCUBE SOFTWARE COMPANY LTD, a separate legal entity registered in Nigeria. COINCUBE SOFTWARE COMPANY LTD is not affiliated with or owned by COINCUBE TECHNOLOGY LLC.

When you use COINCUBE SOFTWARE COMPANY LTD's Buy/Sell service in Nigeria:

• COINCUBE SOFTWARE COMPANY LTD collects your personal information, including:
  • Personal details: Name, address, email, phone number, date of birth
  • Verification info: NIN (National Identification Number), BVN (Bank Verification Number), ID documents, proof of address
  • Financial info: Bank account details, source of funds
  • Transaction records: Buy/Sell orders, payment confirmations
• This information is collected to comply with Nigerian KYC/AML laws and regulations governing financial services
• Your data is processed and stored by COINCUBE SOFTWARE COMPANY LTD in accordance with Nigerian data protection laws (NDPA)
• COINCUBE SOFTWARE COMPANY LTD may share your data with Nigerian banks, payment processors, and regulatory authorities as required by law

Important: COINCUBE TECHNOLOGY LLC does not collect or have access to the personal information you provide to COINCUBE SOFTWARE COMPANY LTD. For questions about COINCUBE SOFTWARE COMPANY LTD's privacy practices, please contact them at [email protected].

4. How COINCUBE TECHNOLOGY LLC Uses Information

The limited information we collect is used to:

• Maintain and improve the COINCUBE wallet software
• Analyze website usage and optimize user experience
• Respond to support inquiries
• Fix bugs and improve software stability
• Communicate important updates about the wallet software

5. How We Share Your Data

COINCUBE TECHNOLOGY LLC does not sell or rent your information. We may share limited data with:

• Service Providers: We may use third-party analytics services (e.g., Google Analytics) to analyze website traffic. These providers process data on our behalf.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.

Note: We do not share wallet-related data (addresses, transactions, balances) because we do not collect or have access to this information.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings. The COINCUBE wallet software itself does not use cookies or tracking technologies.

7. Data Retention

We retain information as follows:

• Website Analytics: Retained for up to 26 months, then automatically deleted
• Support Communications: Retained for up to 3 years to maintain support history
• Crash Reports: Retained for up to 90 days, then deleted

8. Data Security

We implement reasonable security measures to protect the limited information we collect. However, because COINCUBE is a self-hosted wallet, you are responsible for the security of your wallet, private keys, and Bitcoin. We recommend:

• Keep your seed phrase secure and never share it with anyone
• Use strong device passwords and enable device encryption
• Only download COINCUBE from official sources
• Keep your wallet software updated

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the limited information we hold about you
• Request correction or deletion of your information
• Opt out of analytics tracking by adjusting your browser settings
• Withdraw consent for optional features like crash reporting

To exercise these rights, contact us at [email protected].

10. Children's Privacy

COINCUBE is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. International Users

COINCUBE wallet software can be used globally. If you are located outside Nigeria, please be aware that any information we collect may be processed in other jurisdictions. By using COINCUBE, you consent to the transfer of information to countries that may have different data protection laws than your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through our website or within the wallet application. The "Effective Date" at the top of this policy indicates when it was last updated.

13. Contact Us

If you have questions or concerns about this Privacy Policy or COINCUBE TECHNOLOGY LLC's privacy practices, please contact us at:

• Email: [email protected]
• Support: [email protected]

For questions about COINCUBE SOFTWARE COMPANY LTD (Nigeria Buy/Sell service):
Email: [email protected]

For questions about Onramper:
Please refer to Onramper's contact information.